A Great Help Center.

  • HL-18: What is the wattage rating?

     For this blanket, its full wattage is 34W, but you can get the temperature you need with controller

  • HL-18: Does the blanket have two controllers?

    For this blanket, only one controller to control it, you also can control it with phone APP.

  • HL-18: How long does it take to heat up? Whether it will be warm enough?

    For Graphene file, it will heat up in 3seconds;
    The highest temperature is 65°, so it can keep you warm enough.

  • HL-18: How long is the warranty on this blanket?

       One year Limited warranty

  • HL-18: Is it machine washable?

     Yes, we are assume it is washable!